About Security and Parking Services

Security Services Main Office Dispatch Ground St. John  contact:  551-996-2525.  For an Emergency 551-996-7777

Security and Parking Services operates 24 hours 7 days a week to provide a secure and safe environment for all Patients, Visitors, Guests, Staff, and Physicians.  Through posted assignments and video surveillance the Security Department offers a comprehensive approach to securing the entire campus and all parking facilities. Primary elements of the Security Management Program involve security issues; investigation and reporting of security incidents; identification of patients, visitors and employees; access control to sensitive areas; vehicular access to urgent care areas; employee education in the handling of security issues; performance standards; emergency security procedures. The Security Management Program is evaluated annually and includes a review of its scope, objectives, performance and effectiveness.

The Department of Security and Parking Services is responsible to develop, monitor and enforce the total Security Management Program at HackensackUMC and its affiliated services.  The department facilitates the delivery of quality, health care service by assisting the medical staff and Department as opportunity and needs arise.

The Security and Parking Services has three divisions including Patrol DivisionParking Division, and Training Division:

Patrol Division

Patrol Division operates in three shifts 7am to 3:30 pm, 3:00 pm to 11:00 pm, 11:00 pm to 7:00 am.  Each shift is staffed with adequate Officers to ensure a safe and secure environment for our visitors, patients, guests, and staff. 

The Patrol Division is the largest of three within the department.  It provides comprehensive programs for emergency response i.e. hazard surveillance, control of patient valuables, lost and found, emergency courier, transport and escort services, high risk, patient protection and coverage of special events. 

Parking Division (located Ground Floor St. John next to the Cashiers Office)  Contact 551-996-2707

The Parking Division provides employee shuttle bus service from three remote parking areas Monday through Friday from 3:45 am to 11:45 pm.

The Parking Office operates Monday to Friday from 8:00 am to 4:30 pm providing services including but not limited to issuance of parking assignments, identification cards, parking assignment stickers, and the maintenance and programming of all gate, readers and equipment.

Training Division (located Ground St. John) Contact 551-996-8252

The Training Division provides an extensive mandatory new officer and refresher training program for all staff.  This training enhances the Officers ability to perform their duties to the fullest capacity keeping the patients and staff save.  On site training and education is provided including but not limited to certification in CPR and AED (automatic external defibrillator), Non-Violent Crisis Intervention, FEMA Emergency Management on-line programs, OSHA First Receiver, MSDS, and hands on training for daily operations.  Security Officers also attend a formal, forty-hour Security Officer training program conducted by the Bergen County Police and Fire Academy yearly.



Crime Night Out scheduled for Tuesday, August 7, 2012 at 6pm

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